🏅 Our 30-Day Guarantee – No Hassle Returns

We stand behind every product we sell. But we also get it—sometimes plans change or the product just isn't what you expected.

That’s why we offer a 30-Day No Hassle Return Policy.

How to Start a Return

If you’d like to return an item for any reason within 30 days of receiving your order, simply email us at support@hookedhabits.com with your order number. We’ll provide step-by-step instructions to guide you through the return process.

Please note: Customers are responsible for return shipping costs.

Once we receive and inspect your returned item(s), we’ll notify you via email and issue a refund if everything checks out.

Return Conditions

To qualify for a full refund, returned items must:

  • Be in “Like New” condition (no visible signs of wear)
  • Include all original packaging and accessories

If the item shows signs of use or damage, it may not be eligible for a refund.

Damaged or Defective Items

If your item arrives damaged or defective:

  1. Make note of it immediately upon delivery
  2. Take clear photos of the damage
  3. Email the photos to support@hookedhabits.com the same day

We’ll cover return shipping for any damaged, defective, or incorrect merchandise.

⚠️ Don’t throw away the original packaging—returns must be sent back in it.

All returns must be authorized by our customer service team before being processed.

Cancellations

Need to cancel an order?

  • If your order hasn’t shipped, you’ll receive a full refund.
  • If your order has already shipped, our standard 30-Day Return Policy applies, including return shipping costs.

To request a cancellation, email support@hookedhabits.com as soon as possible.

A Few More Notes:

  • Some products or vendors may have unique return policies. These will be noted in the product description.
  • Items listed as certified pre-owned or used are not eligible for return.
  • Hooked Habits only sells to customers intending to use products for their full intended life. Purchases made for temporary or one-time use (e.g., trade shows, promotional events) are not returnable.